Welcome to The Digital Dentist
I’m Dr. Lorne Lavine, The Digital Dentist. If you’re thinking of adding to or upgrading the technology systems in your dental practice, then you’re in the right place. I started The Digital Dentist after discovering that dental professionals need focused, trained IT professionals to understand and work with their specific technological needs.
Windows 10 is coming and you have a choice to make. Either you upgrade your existing Windows installation, or you can install Windows 10 from scratch. Here’s how to get Windows 10 without losing your favorite software and settings.
Posted by Lorne Lavine on Aug.01, 2015 12:19 pm No Comments
Imagine a situation when you wake up one fine morning only to realize that your computer just won’t boot. It might be a system error or corrupt files. Just one of those days when your computer needs a little pampering from you. If you have a recovery drive on your PC which was created by the OEM, it’s well and good. But I would be concerned if there was no recovery media just in case you need to have Windows reinstalled.No Comments
Windows Defender is the default anti-malware software that is shipped with Windows 10 and is nothing new. We have seen it since the days of Windows 7. Windows have integratedMicrosoft Security Essentials to Windows Defender in order to safeguard your computer against malicious files. The software is good, but only for basic needs. Also it doesn’t offer arobust firewall, internet and email security that many of the security suits, like the Kaspersky Internet Security provides.
I have been a fan of ESET NOD32 for years now. But it doesn’t do well with other antivirus installed on the system. Similarly there are many other security suits don’t go along with the Windows Defender that’s installed on the system.No Comments
Curve Dental, developers of cloud-based dental software, announced the completion of testing and general release of an integration with Jive Communications, a leader in hosted VoIP and unified communications. Now available, with the integration the dental team can view patient information of those calling the practice before the team answers the phone, which can help the practice provide a higher level of customer service.
The integration between Curve Dental’s practice management software and Jive Communications’ telephone system allows the dental team to see which of their patients are calling before the call is answered. The team is able to see a picture of the patient, the patient’s status, and phone number. With a click of the mouse the team can view the patient’s dental record. The integration is available without charge to all Curve Dental customers who migrate from their existing phone systems to Jive Communications.
Jive Communications provides cloud-based telephone systems that have a lower cost of ownership and are easier to use. The system replaces traditional phone systems, which frees the practice from system maintenance or user licenses of on-premises equipment.
About Curve Dental, Inc.
Founded in 2004, Curve Dental provides web-based dental software and related services to dental practices within the United States and Canada. The company is privately-held, with offices in Orem, Utah and Calgary, Alberta. The company strives to make dental software less about computers and more about the user experience. Their creative thinking can be seen in the design of their software, that’s easy to use and built only for the web. Dentists can call 888-910-4376 or visit www.curvedental.com for more information.
About Jive Communications
Founded in 2006, Jive Communications provides Cloud Voice, Video, and Unified Communications to healthcare practitioners. Jive’s solutions simplify administration and improve the patient experience. Jive Voice is rapidly replacing legacy PBX systems in healthcare with dedicated feature sets and enterprise-grade reliability, all at the lowest total cost of ownership available. Learn more at jive.com/tour.Posted by Lorne Lavine on Jul.29, 2015 3:53 pm No Comments
Welcome to the first in an ongoing series on HIPAA compliance for dental practices. As many of you know, HIPAA rules and regulations have completely changed the ways that dental offices need to operate. There are a number of problems, however. First and foremost, the sheer volume and complexity of the rules can be overwhelming. There are literally hundreds and hundreds of pages of rules, many of them well-beyond what a dentist can achieve. Related to this, there are unfortunately a number of companies and sales reps whose sole focus is to sell products and services, quite often based on a perceived need which isn’t factually correct.
The goal of this series is to educate dental offices on the main rules, what exactly they require, and how offices can achieve compliance without spending a fortune to get there. For this first article, I wanted to review the main components of the HIPAA rules, so that practices are at least aware of the “view from above”.
While HIPAA can be overwhelming, it’s important to understand that the concepts behind the creation of the rules actually make a lot of sense. Patients are entrusting dentists with very private information, such as health history, social security numbers, and credit card numbers. As such, they have a reasonable right to expect that dental practices will keep that information private and secure. That’s really the gist of what HIPAA is all about. The problem, of course, is exactly how that mandate has been implemented. More than ½ of all HIPAA rules are administrative in nature, things such as risk assessments, policies and procedure manuals, incident reports, etc.
There are two components to the HIPAA rules. The privacy rule was finalized in the year 2000 and while it does include some rules related to electronic information, it applies to many other aspects of a dental practice, such as handling of paper charts, what information is discussed around other patients, and what information can be disclosed to third parties. The Security Rule, conversely, only applies to electronic Protected Health Information (ePHI). If your IT people have been talking to you about encryption, antivirus software, and firewalls, then that’s because they are trying to get you compliant with the Security rule.
There are have two other major updates to the HIPAA rules. The HITECH Act was passed in 2009 and it set up a tier of fines and penalties for non-compliance to these rules. These rules were then made final with the Omnibus Rules, which gave further clarification to the penalties. Of all the penalties out there, the most damaging one is the Breach Notification rule, which in my opinion could easily cause a practice to go out of business immediately.
In the next article, we will look at the Breach Notification Rule, what exactly it says, and how easy it is for dentist to avoid this rule with free software.Posted by Lorne Lavine on Jul.28, 2015 11:47 am No Comments
Join Dr. Brady Frank for this comprehensive series of webinars where you’ll learn the top four minimally-invasive implant techniques in the U.S. today. Whether you’re just starting out, or place 50 implants per month, this series will introduce you to steps you can take to incorporate these implant services seamlessly into your practice. The key to achieving successful implant techniques is to recognize the implant cases that should be done within the family practice, and when to send those cases out to specialists that cannot be performed in-house. See how dentists across the country have completely re-invented their practice and are now able to handle the major volume of patients in need of implants quickly and efficiently.
• Learn why early loading of implants placed with the 1-Drill Implant Procedure which has one of the highest success ratios of any implant placement technique.
• How to efficiently place implants using one drill instead of the typical three-five drill system.
• Find out how to reduce your fee for implants due to the extreme efficiency of our 1-drill system.
Traditionally desktop PCs haven’t had any wireless connectivity hardware pre-installed on them. Usually they have got internet connectivity only via the Ethernet cable. Just recently, with the recent shift to ‘All Things Wireless’ have there been some motherboards that do come with wireless adapters for desktops.
But, if you’re stuck with an old PC with no such luck, don’t despair. With the help of a few tips and tricks, it can not only access Wi-Fi, but can also act like a virtual router. Let’s find out how!Posted by Lorne Lavine on Jul.26, 2015 7:59 am No Comments
VPNs are very useful, whether you’re traveling the world or just using public Wi-Fi at a coffee shop in your hometown. But you don’t necessarily have to pay for a VPN service — you could host your own VPN server at home.
Your home Internet connection’s upload speed will really matter here. If you don’t have much upload bandwidth, you may want to just use a paid VPN service. Internet service providers usually offer much less upload bandwidth than they do download bandwidth.Posted by Lorne Lavine on Jul.25, 2015 9:38 pm No Comments
If you are new to the world of USB 3.0, then you may have plenty of questions about the cables you can and/or should use with USB 3.0 enabled devices. With that in mind, today’s SuperUser Q&A post helps a curious reader learn the “ins and outs” of USB 3.0.Posted by Lorne Lavine on Jul.24, 2015 9:37 pm No Comments
Windows 10 includes Microsoft Edge, which replaces Internet Explorer as the default browser. Edge’s interface has been rewritten from scratch, and it sheds Internet Explorer’s old interface and all that clutter.
Expect more from Edge in the future as Microsoft continues adding features to their new browser. In particular, browser extensions will be arriving at some point, making Edge more competitive with Chrome and Firefox.Posted by Lorne Lavine on Jul.23, 2015 9:36 pm No Comments